Villa Cruz Resort, Aurora | Your Escape to Paradise

Welcome to Villa Cruz Resort, your premier destination for a relaxing getaway where the beauty of nature meets modern comfort. Located in the scenic town of Dingalan, Aurora, our beachfront resort is designed to be your home away from home, offering a peaceful sanctuary for families, friends, and travellers seeking to unwind. We are approximately 6 minutes from Umiray Bridge, 18 minutes from Abungan Falls, and 18 minutes from Laktas Falls, making Villa Cruz Resort an ideal base for exploring the natural wonders of Dingalan, Aurora.

Your premier beachfront sanctuary where traditional Filipino hospitality meets modern coastal living. Established as a place for families, couples, and adventurers to disconnect from the hustle and escape to the serene beauty of the shore, we take pride in offering a diverse range of accommodations—from our rustic Kubo Cottages to our luxurious Executive Villas.

Our Mission
To provide a safe, comfortable, and memorable environment where the sea is your backyard and every guest is treated like family. At Villa Cruz, we don't just offer a place to stay; we provide the backdrop for your most cherished seaside memories.

Our Story
Founded with a simple family dream to provide a place where nature feels like home, Villa Cruz Resort has grown into a beloved destination for staycations and special events. Whether you're here for the sun, the surf, or just a quiet morning with fresh air and coffee, we pride ourselves on offering a unique hospitality experience that resets your soul.

What We Offer
We offer a complete seaside experience designed to cater to every traveler’s needs. Whether you are visiting for a quick Day Tour or a relaxing Extended Stay, we offer the perfect blend of modern convenience, safety, and authentic beachfront charm to make your tropical getaway truly unforgettable.

Diverse Accommodations: We have a space tailored to your needs. From cozy rooms for couples to expansive suites for large families—complete with private kitchens and ocean-view balconies—our variety of options ensures that whether you're here for a rugged adventure or a pampered retreat, you'll find a home away from home on our shores.

Refreshing Pools: Dive into relaxation with our refreshing swimming pools, designed to be the sparkling centerpiece of your tropical getaway. Whether you want to kickstart your morning with a few laps, splash around with the kids in a safe environment, or simply lounge poolside with a cold drink, our crystal-clear waters offer the perfect escape from the heat. Surrounded by lush greenery and just a stone's throw from the ocean, our pools provide a serene and invigorating oasis for guests of all ages to enjoy from sunrise to starlight.

Our Commitment
To provide more than just a place to stay—we strive to create a sanctuary where guest comfort, safety, and satisfaction are the top priorities. We are dedicated to maintaining pristine facilities, from our sparkling pools to our premium villas, ensuring that every corner of our resort meets the highest standards of cleanliness and hospitality. Our team is pledged to treating every visitor like family, offering a warm and secure environment where you can focus entirely on making memories. When you choose us, you are trusting a team that is deeply committed to excellence, integrity, and the art of the perfect beachfront escape.

Terms of stay

We in Villa Cruz Resort aims to look after our guest’s every need, provide service excellence with the goal of ensuring a lasting relationship.

By making a reservation through our official website, you agree to the following Terms and Conditions.

Please read them carefully before completing your booking.

Check-in	14:00
Check-out	12:00
Booking cancellation	Cancellation and Modification Policy Cancellation and modification policies vary depending on the rate plan selected at the time of booking. • Non-refundable bookings cannot be cancelled, modified, or refunded. • Flexible bookings may be cancelled or modified within the allowed period stated in the confirmation email. Cancellations made outside the allowed period or no-shows may incur charges equivalent to one night or the full stay.
Reservations and No-Show Policy	All reservations made through our website are subject to room availability and confirmation. A booking confirmation will be sent via email once your reservation has been successfully completed. If a guest fails to arrive on the scheduled check-in date without prior notice, the reservation will be considered a no-show and the applicable charges will apply. The remaining nights may be released.
Rates, Charges and Payment Policy	All room rates are quoted in Philippine Peso (PHP) and are inclusive of applicable taxes, unless otherwise stated. Rates may change without prior notice but confirmed bookings will be honored at the agreed rate. Full or partial payment may be required at the time of booking, depending on the selected rate or promotion. Accepted payment methods are indicated on the website. Failure to complete payment may result in automatic cancellation of the reservation.
Check-In, Check-Out and Guest Identification	Check-in time: 2:00 PM Check-out time: 12:00 NN There will be no adjustment in check out time if the guest checks in later than 2:00 PM. Late check-out will be charged accordingly with extra charge. Check-in time for overnight stay is 2:00 PM. Check-out time is 12:00 NN the following day. Guests who come in earlier than the designated check in time may stay at the resort waiting area or at the designated waiting area at no additional cost.
Occupancy Policy	Room rates are based on the maximum occupancy stated per room type. Additional guests may incur extra charges. Exceeding the maximum occupancy is not permitted.
Children and Extra Beds	Policies regarding children, and extra beds vary per room type and are subject to availability. Additional charges may apply.
Property Rules, Smoking and Pet Policy	Guests are expected to comply with all hotel rules and regulations. Any damage to hotel property caused by the guest will be charged accordingly. Smoking is only allowed in designated areas. Strictly pets are not allowed.
Liability	The hotel shall not be liable for any loss, damage, or theft of personal belongings during the stay. Guests are advised to secure their valuables at all times.
Force Majeure	The hotel shall not be held responsible for cancellations or service interruptions caused by events beyond its control, including but not limited to natural disasters, government regulations, or emergencies.
Privacy Policy	Personal information provided during booking will be handled in accordance with our Privacy Policy and will only be used for reservation and operational purposes.
Amendments	The resort reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms will be posted on the website.

Cancellation policy

Cancellation Policy

Terms of Payment & Booking Policies:

Fifty Percent (50%) down payment is required to confirm reservation.
Payment can be done by direct bank deposit to resort given details Bank Account (Banco De Oro) or E-wallet thru GCash.
Then, send copy of validated deposit slip for confirmation through E-mail: villacruzresort@gmail.com.
Balance amount must be paid on or before Check-in. Any incidental charges will be paid separately prior to Check-out. Checks are not accepted for payments.

1.3 Reservations made through third parties will be subject to the third party's policies on amendments, cancellations and no-shows.

1.4 Reservations and legalities can be made through resort official email, official FB page and moderator only or personal appointment in the Resort Admin Office.

1.5 Cancellation Policies:
1.5.1 Villa Cruz Resort has the right to cancel confirmed booking if the required payment is not met on the due date.
1.5.2 NO REFUNDS WILL BE PROVIDED FOR THE CANCELLED BOOKING. However, a rescheduling or rebooking may, at the sole discretion of the Resort shall be considered (Please refer to Paragraph 1.5.6 below). Customers will also be liable for any costs incurred by the cancellation.
1.5.3 Early Checkouts/Shortened Stays & No-Shows for confirmed bookings will not be refunded.
1.5.4 Villa Cruz Resort shall not be held liable for cancellation of bookings and shortened stays because of force Majeure/Acts of God or conditions beyond the Villa Cruz Resort's control, i.e. floods, earthquakes, explosions, fire, civil disobedience, war, bad weather, tropical storms or typhoons, and delays of third parties.

1.5.5 No exceptions are made to our cancellation policy, including personal emergencies or governmental issues. Hence, we strongly recommend that all our guests purchase a Travel Insurance that covers accommodation cancellation, accident and personal injury, illness, loss of personal effects and money/valuable belongings to protect against these types of unforeseen events.
1.5.6 Also, the Resort will not be held liable for failure to carry out arrangements and other obligations due to the aforesaid circumstances. In such cases, a rescheduling (re-booking) or other arrangements may, at the sole discretion of the Resort shall be considered, but subject to availability and within one (1) month from time of booking. Customers must inform Villa Cruz Resort one (1) week before confirming of re-booking, late informing of the re-booking will not be acknowledge. The rate at the time of booking will prevail, but if a schedule will be changed from lean period to peak period, the price difference will be collected.